- Snellville, United States of America
- December 20, 2024
With over a decade of experience in computers and the internet, combined with a strong background in customer service, I’m now transitioning into the tech field. I bring problem-solving skills, a passion for technology, and a customer-focused approach to addressing challenges in the digital world. Eager to learn and grow, I’m seeking opportunities to build expertise and make meaningful contributions to the tech industry.
Experience
● Conducted inventory checks and replenished stock as needed.
● Collaborated with team to efficiently unload delivery trucks.
● Organized inventory based on floor plans.
● Sold Asurion protection plans for Samsung products.
● Communicated repair processes, queues, and ETAs to clients.
● Completed repairs within designated timeframes.
● Coordinated with Help Desk to troubleshoot support tickets.
● Manage inventory, process incoming shipments, and prepare merchandise for sale.
● Maintain inventory accuracy through regular reconciliation and necessary adjustments.
● Assist customers with product fitment and purchasing decisions for gear and parts.
