Mitzi Sims

Dedicated and self-motivated administrative and business management professional with 15 years of experience directing diverse, multifunctional staff and managing projects to streamline daily operations and revenue growth. Demonstrated ability to monitor and manage work activities and project milestones under tight deadlines and in fast-paced environments. Oversee the training and mentorship of new employees and develop new Standard Operating Procedures (SOPs) for process improvements and cost savings. Establish and maintain lasting interpersonal relationships with customers, staff, senior managers, vendors, and company stakeholders.

Strong technical proficiency in Microsoft Office Suite (MS Word, Excel, PowerPoint, Access, Outlook), MS Teams, MS OneNote, SAP, Salesforce, Oracle 11i, Oracle R12, Kronos, D2i, Click Systems, i3, SharePoint, Lease Connect, RQuote, Lotus, and EmpCenter. Proven expertise in:

·      Healthcare Administration Management

·      Project / Program Management

·      Team Leadership Management

·      Customer Relationship Management

·      Quality Control (Q/C) / Assurance (Q/A) ·      Public Administration

·      Purchasing & Procurement

·      Policy / Standards Compliance

·      Staff Development and Training

·      Issue / Change Management

·      Performance Management