- Atlanta, United States of America
- August 31, 2023
Technical Skills
- Languages: HTML, CSS, JavaScript, jQuery, NodeJS, Express, SQL, MongoDB, React, C#, .NET Framework
- Proficient in Microsoft Excel
Education
• Built frontend websites either from scratch or by utilizing a frontend framework (such as Bootstrap)
• Wrote and used SQL commands to perform Create, Read, Update and Delete data
• Worked independently or in a group on complex projects throughout the entire development lifecycle
• Implemented complex logical conditions to meet an objective
Related Coursework: Strategic Marketing, Corporate Finance, Managerial Accounting, International Management, Value Chain Management, Leadership and Change Management, Strategic Use of Information Tech, Strategies World-Class Orgs
Related Coursework: Introduction to Computer Science (html/web design, processing), Modeling and Programming (Java), Data Structures ( data structures, algorithms, Implementation), Database Design with Web Applications (html, CSS, PHP, Javascript, MySQL, jQuery), Interactive and Electronic Art (Adobe Photoshop & Premiere, Lightroom, projects with Vimeo), Computer Organization (C Programming, Assembly) Functional Programming (Clojure, Erlang), Analysis of Algorithms
Experience
• Identified and communicated noticeable trends in installation, hardware, and software issues
• Troubleshoot recurring problems to find permanent solutions
• Assisted in special projects and perform additional assignments as directed
• Recommended process and procedure enhancements
• Coached and developed Level I Agents in real time
• Implemented, maintained, and supported various IT and information systems to meet the business needs
• Assisted with enhancing web applications to be more efficient with performance
• Utilized SQL and Excel to manipulate and upload data to production servers
• Learned how to set up development servers to provide a testing environment
• Ensured that the databases ran efficiently and securely
• Provided an effortless and exceptional customer experience
• Utilize ticketing system to communicate and thoroughly document issues and opportunities
• Maintained an average of 90% on following Standard Operating Procedures
• Diagnose and troubleshoot issues with IT hardware and software, and supply chain
• Adhere to published work schedule and maintain excellent attendance
• Demonstrate relentless teamwork through collaboration on team projects and initiatives
